Northline
Plumbing Co. · est. 2009
24/7 emergency
0800 112 4400
24/7 emergency line · metro wide

Plumbing done properly, the first time.

Licensed plumbers for homes and small business. Fixed written quotes before any work starts, same-day attendance on the emergency line, and a twelve-month guarantee on everything we fit.

24/7
Answered by a plumber, not a call centre
Average metro attendance: 60 minutes
24/7
Emergency call-out
60 min
Average metro response
12 mo
Workmanship guarantee
PL-44821
Licence + $20m cover
( 01 ) Services

What we do, and what it costs

Six services cover almost everything a home or small business needs. Every job starts with a written fixed price — no hourly surprises.

01

Burst mains, blocked drains and no hot water — attended around the clock, priced in writing before we start.

From $180
02

CCTV survey, high-pressure jetting and a written report on what caused it and what stops it returning.

From $240
03

Repair, replacement and servicing across gas, electric and heat-pump systems, with a compliance certificate.

From $320
Emergency repairs · Riverside
04

Full fit-outs and re-pipes for renovations, coordinated to your builder’s program.

Quoted
05

Non-invasive acoustic and thermal location, then a repair plan with no exploratory demolition.

From $260
06

Scheduled servicing and after-hours cover for cafés, clinics and small warehouses.

Contract
( 02 ) 24/7 emergency

Water where it shouldn't be? A plumber answers.

Call the emergency line and a licensed plumber triages the job with you on the phone — what to shut off, what it will cost, and how fast we can be there. After-hours rates are quoted before anyone is dispatched.

Same-day attendance · triaged by a licensed plumber · rates quoted first
( 03 ) Why Northline

Four promises we put in writing

Most complaints about plumbers are about the same three things: price, timing and who is actually on site. These four promises are printed on our quotes.

The crew · Riverside depot
01

Licensed + insured

Fully licensed plumbers, $20m public liability, and a licence number on every invoice.

02

Fixed written quotes

The price is agreed in writing before work starts. No hourly surprises, no verbal estimates.

03

Attended, not postponed

We confirm a window and keep it. If a job runs over, you hear from us before the window closes.

04

Guaranteed workmanship

Twelve months on our workmanship and manufacturer terms on everything we fit, both in writing.

( 04 ) Featured work

Projects, not stock photos

Residential · full-home repipe

Hillside Avenue full repipe

Sixty-year-old galvanised pipe replaced throughout while the family stayed in residence — two-day dry spell, no overnight shutdowns.

18 days · 4 bathrooms · 1963 home
Commercial · kitchen fitout

Northgate café kitchen

Grease line, three-basin fitout and new hot water for a 60-cover café, delivered in the landlord’s two-week window.

9 working days · 60 covers
Emergency · after-hours

Portside warehouse burst main

Two-inch main cut and capped at 1am, temporary supply in place and the repair signed off by 6am with no stock loss.

One night · zero stock loss
( 05 ) How it works

Four steps, no surprises

The same process whether it is a tap washer or a warehouse main — agreed in writing before we start.

01

Tell us what is happening

Phone or form. Photos help but are not required — the emergency line decides what cannot wait.

02

Written fixed quote

We look, then price the job in writing, including after-hours rates and any parts allowance.

03

A confirmed window

You get a date and a two-hour window, plus the name of the plumber who is coming.

04

Work, then guarantee

Job completed, site left clean, invoice and twelve-month workmanship guarantee in writing.

( 06 ) Customers

“They found the leak behind the kitchen wall in an afternoon, showed me the camera footage, and the invoice matched the quote to the dollar.”

Dana W. · Riverside · verified job, March

“Rang at 11pm with water coming through the ceiling. Someone answered, talked me through the shut-off, and was here in forty minutes.”

Marco T. · Hillside

“The quote for the bathroom fit-out did not move, even when the joists turned out to be rotten.”

Priya S. · Northgate
( 07 ) Service areas

Where we work

Eight districts across the metro, plus the surrounding ring road. Not listed? Ask when you call — the emergency line travels further.

Riverside
01
Kingsford
02
Hillside
03
Meadowbank
04
Northgate
05
Lakeview
06
Portside
07
Eastfield
08
( 08 ) Questions

Before you call us

Yes. A standard call-out covers the first hour on site and is credited against the work if you proceed. After-hours emergency rates are quoted before we attend.

Metro emergencies are attended the same day, most within 60 minutes. You are given a plumber’s name and an arrival window when the call is logged.

Yes. Northline is licensed for plumbing and drainage work and carries public liability insurance. Licence numbers appear on every quote and invoice.

Always — scope and fixed price in writing before work is booked, and the invoice matches the approved quote.

Card, bank transfer, or invoice for approved commercial accounts. Payment is due on completion unless terms are agreed in writing.

( 09 ) Next step

Tell us what is happening — we will price it in writing.

Send photos, a description or just a phone number. You get a licensed plumber’s written price before any work starts — and the emergency line is answered 24/7.

Mon–Fri 7am–5pm · Sat 8am–12pm · emergencies 24/7
Northline
Contact

0800 112 4400
hello@northlineplumbing.co
Riverside depot, Unit 4

Emergency
0800 112 4400
Licence PL-44821
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